Applicable from 01/01/2022

Clause 1: Purpose and scope of application

The present general conditions of sale (CGV) constitute the base of the commercial negotiation and are systematically addressed or given to each purchaser to enable him to place order. The general conditions of sale described below detail the rights and obligations of the company Thé Tip Top and its customer within the framework of the sale of the following goods: teas, infusions and accessories. Any acceptance of the estimate/order form including the clause "I acknowledge having taken knowledge and I accept the general conditions of sale attached" implies the adhesion without reserve of the purchaser to the present general conditions of sale.

Clause 2: Prices

The prices of the goods sold are those in force on the day the order is taken. They are denominated in euros and calculated including taxes. They are however except carriage costs and except possible expenses of treatment of your order. The company Thé Tip Top grants itself the right to modify its prices constantly. However, it undertakes to invoice the goods ordered at the prices indicated at the time of the recording of the order.

Clause n° 3 : Discounts and rebates

The proposed tariffs include the discounts and rebates which the company Thé Tip Top would be brought to grant taking into account its results or the assumption of responsibility by the purchaser of certain services.

Clause n° 4 : Discount

No discount will be granted in the event of anticipated payment.

Clause no. 5: Terms of payment

The payment of the orders is carried out: either by bank card; or by Paypal.

Clause 6: Delivery

The delivery is carried out: either by the direct handing-over of the goods to the purchaser; or by the sending of a notice of availability in the shop to the attention of the purchaser; or by the deposit of the goods at the place indicated by the purchaser on the order form. The delivery time indicated at the time of registration of the order is given as an indication only and is not guaranteed. Consequently, any reasonable delay in the delivery of the products shall not give rise to: the allocation of damages; the cancellation of the order. The transport risk is borne in full by the buyer. In the event of missing or damaged goods during transport, the purchaser must formulate all necessary reservations on the order form upon receipt of the said goods. These reservations must also be confirmed in writing within five days of delivery, by registered letter with acknowledgement of receipt addressed to the company.

Clause n° 7 : Force majeure

The responsibility for the company Thé Tip Top could not be implemented if the non-execution or the delay in the execution of one of its obligations described in the present general conditions of sale results from a case of absolute necessity. In this respect, force majeure is defined as any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

Clause 8: Competent court

Any dispute relating to the interpretation and execution of these general conditions of sale is subject to French law. In the absence of an amicable resolution, the dispute will be brought before the Commercial Court of Lyon.